Logic Covid-19 update

With the country currently in lockdown due to the Covid-19 virus, we wanted to give you a further update on what we’re doing to support you, our staff and the local community

We’re open!

The first thing to report is we are very much open for business and working as hard as ever on behalf of clients. The last few weeks have been particularly busy as the markets have gone up and down like a yoyo at times and we have spent a fair amount of time talking to clients about the latest values of their portfolios. We are very happy to do this.

You will also know that we are following the Government’s advice and now conduct all meetings via the phone or through video call apps such as Zoom, Skype and so on.

Supporting our Logic employees

We could not be prouder of how our team has responded so far in constantly changing circumstances. While our Watlington office is now temporarily closed, we are committed to looking after all members of the Logic family and everyone is working from home.

We are working flexible hours to help the team deal with their own families and loved ones so please don’t be surprised if we don’t always respond during normal office hours.

Supporting you

We appreciate that you might be worried about the impact of the current situation on your finances and have recently emailed all clients in light of the market turmoil. It is gratifying that all of the clients we have spoken to are remaining calm and looking to ride out the current storm.

It is clear that people still need financial advice – whether it’s to give reassurance about their investments or advice on their income needs as their situation changes.

Given the conversations we have had with clients in recent days, we are considering running a webinar to run through the main areas of concern and how we suggest dealing with them. We believe this will be of interest to many clients so please watch this space…

Communicating with you

With all Logic staff now working from home, any post and voicemails are being checked periodically by our more local team members. For now, we strongly recommend that you email any queries directly to your main contact – email addresses are shown below and it would help if you could also cc your message to our info@logicfinancialservice.co.uk email account:


Chartered Financial Planners

Harj Heer

Lindsey Hamilton





Mortgage and Financial Planner
Emma Wardle


Operations Manager
Susi Addiscott


Vicki McKernaghan
Katie Atherton
Vicki@logicfinancialservices.co.uk Katie@logicfinancialservices.co.uk


Supporting the NHS

The NHS is under huge pressure right now. To help, several of the Logic team have put their names forward as NHS Volunteer Responders, the ‘army’ of volunteers who will support the 1.5m people in England who are at most risk from the virus to stay well.

Supporting the local community

In all the numerous Government initiatives recently announced (see here for details) precious little has been announced that would positively benefit charities. As longstanding clients will know, each Christmas we provide a donation to a charity local to our Watlington office. Given the current critical need we have just made a financial donation to our chosen charity, One Can Trust, to help them with their aim of addressing the growing crisis of food poverty.

Getting to grips with new terminology

As part of those Government financial initiatives, like many others we are getting to grips with words and phrases that have long been in the dictionary but are only now taking on common usage. For example, “furlough”, “time to pay” and “self-isolators”. See here for more details.

Future plans

If the client webinar (see above) is successful and there is sufficient demand, we are looking at running a Financial Education session aimed specifically at 14-18 year olds. This would build on the work Lindsey & Harj did earlier this year at schools as part of a voluntary Personal Finance Skills initiative. The session would be available to your children, grandchildren and any other teenagers you know who would like to know more about bank accounts, how interest rates work, student loans, overdrafts and so on.

On a note of caution

Please do take extra care with your financial transactions at the moment. Periods of uncertainty often create opportunities for fraudsters and we would urge you to be alert to possible scams. In the last day or so, we have even seen a fake follow-up to the Government’s original text message stating that the recipient has “been recorded as leaving your home on 3 occasions yesterday. A fine of £35 has been added to your gov.uk account”.

The Government has only sent one text message to the public regarding new rules about staying at home to prevent the spread of COVID-19. Any others claiming to be from UK Government are false.

Criminals are able to use spoofing technology to send texts and emails impersonating organisations that you know and trust.

Thank you

Finally, once again, thank you for your support and understanding during this time. We hope you, your family and your friends remain safe and well.

Please stay safe, look after your loved ones and hopefully we will speak soon.